Railway To Launch Mobile App 'Clean My Coach'
Picture yourself in a train. Say you're travelling a long distance so you have to stay in your coach for a considerable amount of time. Of course, everyone likes a clean and posh coach. Usually, if you got a berth in a dirty coach, your only hope and savior would be that nameless cleaning boy who would clean the coach at some prominent station stoppage but that too would be a far cry as coaches are usually cleaned before and after a journey.
The Railway Ministry has announced its plans to launch an app called 'Clean My Coach', which is an idea along the lines of the 'Swatchh Bharat Abhiyan'.
The app can be used by passengers to report a dirty berth or toilet. The complaint would be filed using the app, with respect to the passenger's PNR number. The complaint will be forwarded to and handled by a cleaner within a response time of 15 minutes.
For those without smartphones, the system can work using a simple SMS as well. For every complaint, the Railway Administration would also receive an intimation for record-keeping purposes.
This is a great step towards simple and hopefully effective solutions. Maybe the savior is technology then. On a related note, why not try and incorporate a small change in ourselves as well? Try and be cleaner when travelling in trains.
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